Shipping Information

We would like all our customers to enjoy their shopping experience and receiving your goods is an important part of this process.

Coronavirus-related service disruptions

Royal Mail updates can be found at www.royalmail.com/coronavirus

DPD service updates - www.dpd.co.uk/content/products_services/covid-19-bulletins.jsp

Fedex service updates - www.fedex.com/en-gb/service-news.html

usps service updates - www.usps.com

We are unable to dispatch an order until we receive confirmation that the payment has been cleared. Please note we are unable to accept payment by cash or cheque.

For information about our Priority & International Priority options please follow this link.

Glossy stickers, foiled stickers and customised goods: Those items normally require a little longer to prepare. Please allow a few days for us to prepare your order for dispatch.

Domestic (Delivery within the United Kingdom)
The free delivery option: Normally dispatched within 3 - 5 working days and delivered by Royal Mail Second Class.

Rest of world (International Standard)
International items are generally delivered within two weeks, although this can be longer at peak times and may be subject to customs delay at the destination country.

International delivery time is normally 5 - 10 working days but might take longer.

Claims for lost mail will only be accepted after 7 days has passed from date of dispatch for uk mainland and 40 days international locations.

Import duty and local taxes

Orders for delivery outside the EU may be liable for import duty/tax on entering your country. The amount of duty (if any) are dependant on the type of product and order value. Any charges for customs clearance/import duty are to be paid by the customer. There is a legal requirement that we declare the full value of the goods (not including shipping charges).