We would like all our customers to enjoy their shopping experience and receiving your goods is an important part of this process.
Coronavirus-related service disruptions
Royal Mail updates can be found at www.royalmail.com/coronavirus
DPD service updates - www.dpd.co.uk/content/products_services/covid-19-bulletins.jsp
Fedex service updates - www.fedex.com/en-gb/service-news.html
usps service updates - www.usps.com
We are unable to dispatch an order until we receive confirmation that the payment has been cleared. Please note we are unable to accept payment by cash or cheque.
Glossy stickers, foiled stickers and customised goods: Those items normally require a little longer to prepare. Please allow a few days for us to prepare your order for dispatch.
Domestic (Delivery within the United Kingdom)
The free delivery option: Normally dispatched within 3 - 5 working days and delivered by Royal Mail Second Class.
Rest of world (International Standard)
International items are generally delivered within two weeks, although this can be longer at peak times and may be subject to customs delay at the destination country.
Claims for lost mail will only be accepted after 7 days has passed from date of dispatch for uk mainland and 40 days international locations.
Import duty and local taxes
Orders for delivery outside the EU may be liable for import duty/tax on entering your country. The amount of duty (if any) are dependant on the type of product and order value. Any charges for customs clearance/import duty are to be paid by the customer. There is a legal requirement that we declare the full value of the goods (not including shipping charges).